|
Shop-FAQ
How can I order something?
This is very simple! If you’ve found what you want, just click the “Add to basket”-button you find on the right side of the product description (If there are multiple choices of size or color, please mark them first!).
Now the site will be load. If the chosen product is available, you can add it now to the basket.
How can I have a closer look at these beautiful items?
"> When you click at a picture in the product description, it will appear much bigger so you can have a look at all the details.
Sometimes, there is more than one picture. You can watch them in a slideshow.
How can I send my order?
Just click at the basket-symbol at the right. After that, click „Check out“. Now you have to accept the terms of agreement and send your order. That’s it!
How can I pay?
We offer you to pay by credit transfer or paypal.
How much are your shipping costs to Europe?
4,00 EUR - GERMANY Postpäckchen
6,00 EUR - GERMANY Hermes Versand Paket insured
10.00 EUR - EU-FOREIGN COUNTRY Postpäckchen
18,00 EUR - EU-FOREIGN COUNTRY Hermes Versand Paket insured
How long will the shipping take?
Your order will be sent just 1 or 2 days after the credit transfer has reached our account.
Please remind, that it can take some days until your money has arrived us. We can’t exert influence on that.
After your order has been sent, the parcel service will need 2-8 days to arrive you.
Can I send back or exchange ordered products?
Yes! You may send products back within two weeks after your order.
How can I send back or exchange products?
Just send the items to us, but please prepay the delivery. Please add a memo whether you want to exchange your stuff or want your money back.
Please add yur bank account in both cases, so we can transfer your money if necessary.
Do you have a real store?
Yes our shop is in 46399 Bocholt (Germany) in the Ravardistrasse 22 and is called Scene
|
